FAQ

-What is the shipping policy?

• All orders are handmade and made-to-order. Since all products are made by hand shipping does take 1-5 business days. Once item is shipped customer will receive email or notification through shop app.

-What is the your return policy?

• All store products are made-to-order, we do not offer any returns or exchanges. If any item does come broken or damaged please contact the store email insidecyn@gmail.com so it can be quickly resolved.

-Can I Make a return/exchange?

• Customers will have an hour to cancel order after one hour we are not responsible. Exchanges will not be offered. 

-How can I care for my jewelry?

It is recommended to:

• Avoid contact with water
• Accessory pieces made with stainless steel are durable and will not tarnish
• Accessory pieces made with silver plated steel can tarnish 
• INSIDE.CYN is not responsible for tampered products after usage